Choosing the right plan

As part of Tiviti, we will keep your estate ‘evergreen’.  As such if you have any out-of-date equipment this will be replaced at point of delivery, we’ll also ensure you have a clear transition plan for any devices due to go end of life within your contract period.

Our product offers customers to easily grow and shrink their estate, it’s common for customers to change the layout of their office space. We are able to give you a quick and simple indication on how your cost could flex up and down using our simple Tiviti calculator.

We are able to flex your contract down if you need to reduce your on-site users. We will show you the cost of each remote and on-site user, if your volumes fluctuate you can simply reduce your on-site user numbers and increase your remote user numbers.

Tiviti deploys next generation firewall technologies for our customers environments. With the accreditations Convergence Group hold for HSCN, PSN, Cyber Secure Essentials and ISO9001 we take great care protecting our network.

Our Tiviti IQ portal will be the single point of reference for your network health, the portal can easily identify network faults and the impact they could have on neighbouring devices. Using our leading monitoring software, Convergence Group are notified of any network fault as and when they happen giving their engineers the ability to start proactively working on faults often before they are noticed by the customer. If needed, we’ll get to site and fix your issue within a 4 hour window.

The Tiviti portal can offer you the ability to make direct changes to your network, logging and governance are an important part of change control. Therefore, we can offer various controls over who is allowed to make network changes and if a sign off process is required too.