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Onboarding
Maximum functionality, minimum disruption
Moving towards Connectivity-as-a-Service can be a transformative move for your business - but we understand that your day-to-day operations can’t come to a halt while we get you up and running.
Our experienced customer delivery experts will work with you to enact a successful transition within 90 days, acting as the ‘go to people’ throughout the process to minimise the impact on how your business runs. In short: you’ll still be able to walk while we make you able to run.
Why tiviti
End-to-end network management
The UK’s first Connectivity-as-a-Service (CaaS) solution
Managed Services
End User
WLAN
Wireless Access Point
LAN
Local Area Network
WAN
Wide Area Network
Security
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Network security
Internet
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Direct Internet or Centralised Access
Public & Private Cloud
Applications & Content
Data Centre
Customer portal (self-service)
A seamless path to seamless connectivity
Discovery
Getting to know you...
The first step towards establishing your ideal Tiviti CaaS implementation is for us to understand how your network operates at present, what your business needs are, and how your outsourced network infrastructure can support this.
That’s why our process begins with an introduction to your dedicated project manager, who will discuss your requirements, validate orders, plan out the project and line up all necessary resources with third parties.
Due dilligence
Detailed planning for refreshing with confidence
It’s our job to work through all the information you give us and set up a detailed plan that allows the onboarding and transition phases to run as smoothly as possible.
This includes logical and physical audits, conducted by our network partners, that will allow us to determine the most effective and disruption-free way forwards. Your Project Manager will also work with our connectivity partner to ensure that all the required deliverables arrive or are made available at the right times.
Onboarding
Setting you up for success
Once the due diligence phase has been completed, our team will start running through all the key steps needed to activate your CaaS service, as per the plan previously agreed. What that involves will vary depending on your adoption path, but it will typically include:
- Transfer of current vendor management
- Building your CMDB, containing critical SNMP data
- Knowledge transfer
- Completion of planned upgrades and network refresh
- Set-up of your Tiviti IQ web-based management dashboard
- Implementation of the governance and support plan
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Transition
Connectivity solutions for a hybrid working world
Redesign your corporate office network with enhanced WiFi or increase bandwidth for video conferencing. Give remote workers solutions beyond home broadband with direct access to corporate networks through dedicated circuits, secure VPNs and 4G & 5G MiFI (APN) solutions.
Benefits
Future-proof your network infrastructure
The CaaS subscription model eliminates the need for a customer to buy, own, manage and depreciate any hardware. It also reduces the burden on its own internal IT team to manage it, meaning as your business changes, your network changes in line with it.
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Scale your network in line with demand
The huge amount of turmoil caused by the pandemic, along with the subsequent short and medium-term uncertainty, has deterred most organisations from making expensive, fixed-cost contractual commitments.
Under the CaaS model, subscription costs are fixed per user, per month, meaning your network scales as your business does.
Simple predictable model
Most networks comprise bundled-together products and services with hundreds of credible vendors and suppliers that offer hardware, firmware, software, services and connectivity options.
Tiviti removes this complexity, along with the significant and on-going cost of looking after it once it’s all been purchased, installed and integrated.
Find out how much you can save with Tiviti
Tiviti can dramatically reduce the cost of network ownership. Just add your number of users, buildings and floors into our CaaS Calculator to see a typical monthly bill.
